Legal & Policies

Acceptable Use Policy

Effective date: [INSERT EFFECTIVE DATE] · Last updated: [INSERT LAST UPDATED DATE]

INITIAL DRAFT — This Acceptable Use Policy requires review by qualified legal counsel before production launch.

Permitted Use

You may use the Service for legitimate personal study, ordinary browser access, bookmarking pages, and reasonable accessibility tools that do not circumvent technical protections.

Search engines may index publicly available pages in accordance with standard web conventions and our robots rules.

Prohibited Automation and Extraction

The following activities are prohibited:

  • Scraping, crawling, harvesting, or bulk copying outside expressly permitted search-engine behavior.
  • Downloading, exporting, or reconstructing the question bank or other proprietary content collections.
  • Automated account creation, credential stuffing, password attacks, or unauthorized login attempts.
  • Circumventing paywalls, subscription checks, rate limits, bot controls, or geographic restrictions.
  • Reverse engineering protections or abusing APIs, endpoints, or hidden parameters.

Account and Access Abuse

You may not share paid accounts, resell access, sublicense access, or allow others to use credentials intended for your personal account.

You may not republish proprietary guides, charts, exams, questions, layouts, or progress systems without permission.

Security and Infrastructure Abuse

You may not send malicious requests, upload malware, probe systems without authorization, attempt denial-of-service activity, or interfere with other users' access.

Fraudulent payment activity, chargeback abuse, and attempts to gain unauthorized access to accounts, data, or infrastructure are prohibited.

Conduct and Legal Compliance

Harassment, threats, illegal activity, and use of the Service to violate applicable law or third-party rights are prohibited.

Enforcement Actions We May Take

CCNA Practice Labs may take reasonable steps to protect the Service, including:

  • Rate limiting traffic or requests.
  • Blocking IP addresses, networks, hosting providers, or geographic regions.
  • Requiring additional verification such as CAPTCHA or Turnstile challenges.
  • Suspending or terminating accounts.
  • Preserving relevant logs and records.
  • Cooperating with lawful investigations.

Reporting Abuse

Report suspected abuse to [email protected].

Contact

Questions about this policy may be sent to [email protected].

CCNA Practice Labs
[INSERT BUSINESS MAILING ADDRESS]